Frequently Asked Questions
Got questions? We have the answers. Explore our most frequently asked topics.
General & Client Onboarding
What services does Sentinel Data Retrieval provide?
- We provide wholesale background screening services.
- This includes county-level court research.
- We handle document retrievals.
- We deliver precise criminal and civil search results.
Who are your primary clients?
- We serve the nation’s leading background check companies.
- We do not sell directly to the general public.
- Our infrastructure supports high-volume, professional screening firms.
How do I sign up or request a pricing sheet?
- New clients can fill out our contact form on our Become a Client page.
- You can also call or email our team directly.
- We will customize your pricing based on your specific geographical coverage areas.
Operations & Quality Control
How do you guarantee the accuracy of your records?
- We utilize a dedicated, nationwide network of courthouse researchers.
- We employ a strict “in-house” review and quality control process.
- This eliminates reporting risks and deciphers complex docket entries.
What background check platforms do you integrate with?
- Our software seamlessly integrates with major industry platforms.
- Supported integrations include Accio Data and Deverus.
- We also integrate with Digital Delve, FRS, Tazworks, and Teamscreen.
Do you follow standard industry regulations?
- Yes, we strictly adhere to all professional compliance guidelines.
- We operate in accordance with the Professional Background Screening Association (PBSA).
- We follow the Public Record Research Network (PRRN) code of conduct.
For Researchers & Vendors
How do you vet your local courthouse researchers?
- Our researchers undergo stringent initial testing to join the network.
- We require continuous ongoing testing to maintain high accuracy standards.
- Turnaround times are monitored daily to ensure client satisfaction.
Are you currently hiring independent researchers?
- We are always looking to expand our coverage network.
- Experienced public record retrievers can apply online.
- Please submit your coverage areas and history via our Background Researcher Jobs portal.